Your Privacy Matters
This Privacy Policy describes how Kaksha Inc collects, uses, and protects your information when you use our webinar platform services.
Introduction
Kaksha Inc respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our webinar platform ("Service"). By using our Service, you agree to the collection and use of information by Kaksha Inc in accordance with this Privacy Policy.
2. Information We Collect
Personal Information
When you register for our Service, we may collect:
Name and email address
Phone number (optional)
Profile picture and bio
Payment information (processed securely)
Company name and job title (for business accounts)
Webinar Data
Webinar recordings and chat messages
Screen sharing content and files shared
Attendance records and participation data
Poll responses and Q&A interactions
Technical Information
IP address and location data
Device type, browser, and operating system
Connection quality and bandwidth usage
Log files and usage analytics
3. How We Use Your Information
We use your information to:
Provide and maintain our webinar services
Process payments and manage subscriptions
Send you service updates and notifications
Improve our platform based on usage analytics
Provide customer support and technical assistance
Ensure security and prevent fraud
Comply with legal obligations
4. Data Sharing & Disclosure
Kaksha Inc does not sell your personal information. We may share your data only in these situations:
Webinar Hosts: When you register for a webinar, your registration details (for example name, email, and responses submitted on the registration form) are shared with the webinar host. The host may contact you about that webinar, related services, or follow-up communication that you consent to receive.
Service Providers: With trusted third-party services for hosting, analytics, and payment processing
Legal Requirements: When required by law or to protect our rights and users
Business Transfers: In case of merger, acquisition, or sale of assets
With Your Consent: When you explicitly agree to share information
For webinars, Kaksha Inc typically acts as a data processor for the platform operation, while the webinar host acts as an independent data controller for attendee follow-up and marketing communications they send.
5. GDPR Legal Basis
If you are located in the European Economic Area (EEA), we process personal data under one or more lawful bases:
Contract: to provide webinar access and account services you request
Legitimate interests: to secure and improve the platform
Consent: where required, including optional follow-up communications
Legal obligation: where processing is required by law
6. Data Security
Kaksha Inc implements industry-standard security measures to protect your data:
End-to-end encryption for all webinar communications
Secure data centers with 24/7 monitoring
Regular security audits and penetration testing
Staff access controls and background checks
Automatic data backups and disaster recovery
7. Your Privacy Rights
You have the right to:
Access and review your personal data
Correct inaccurate or incomplete information
Delete your account and associated data
Export your data in a portable format
Opt-out of marketing communications
Restrict processing of your data
To exercise these rights, please contact us at privacy@webinarplatform.com.
8. Cookies & Tracking
We use cookies and similar technologies to:
Remember your login and preferences
Analyze usage patterns and improve our service
Provide personalized content and features
Ensure security and prevent fraud
You can control cookies through your browser settings. Disabling cookies may affect some functionality of our Service.
9. Data Retention
We retain your data for different periods:
Account data: Until you delete your account or request deletion
Webinar recordings: Unlimited storage for paid users, 30 days for free users
Usage logs: Up to 2 years for security and analytics
Payment records: As required by law (typically 7 years)
10. International Data Transfers
Your data may be transferred and processed in countries other than your own. We ensure adequate protection through:
Standard contractual clauses with service providers
Adequacy decisions for data transfers
Certification schemes and codes of conduct
11. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
Kaksha Inc may update this Privacy Policy periodically. We will notify you of any material changes by:
Sending an email notification
Posting a notice on our website
Providing in-app notifications